What We Do

Full-Service Claims Administration

From first notice of loss to final resolution, Paramount manages the entire claims lifecycle — investigation, evaluation, negotiation and litigation support.

Core Services

  • Prompt, professional administration and adjustment of claims — investigating, negotiating and settling all claims under the service contract.
  • Complete compliance with insurance carriers, clients, and State and Federal rules, regulations and reporting requirements.
  • Manage and guide all litigated matters to the best resolution from both an exposure and value standpoint.
  • Design and implementation of an attorney fee-bill review program.
  • Special reports tailored to each client's specific coverages, needs and desires.

Specialized Capabilities

  • Evaluating actuary reports and assessing complex liability analysis in large claims.
  • Negotiating excess and reinsurance contracts.
  • Administering profitable captive insurance programs.
  • Implementing injured-workers return-to-work programs.
  • Employment-discrimination risk management.
  • USL&H and Jones Act claims handling.
How A Claim Moves

Our claims process, start to finish.

A single claim can touch many disciplines. Here's the fuller picture of what our team handles at each stage.

01
Investigation
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Accident scene investigation Gathering photos, video & diagrams Witness & involved-party interviews Police reports & records
02
Liability & Coverage
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Fault / negligence determination Policy & contract review Coverage verification Fraud investigation & SIU coordination
03
Medical & Background Review
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Medical records & bills review Medical expert consultation Claimant history & background checks
04
Reserving & Payments
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Setting & adjusting reserves Indemnity & medical payments Lienholder / third-party coordination
05
Resolution
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Negotiation & settlement Mediation / arbitration Litigation support Reporting to reinsurers
Areas of Expertise

Specialized knowledge across every exposure.

Commercial Auto Liability

We investigate and handle claims promptly to get each client back on the road, identifying every disputed or questionable loss from inception to conclusion.

General Liability

The knowledge and experience to ensure all coverages are properly analyzed and every exposure is promptly investigated.

Law Enforcement Liability

Deep knowledge of issues unique to law enforcement, including qualified immunity and §1983 type actions.

Professional Liability

Experience across directors' & officers' liability, errors and omissions, and discrimination and harassment exposures.

Property

Quick, prompt service to make all parties whole after a complete investigation.

Self-Insured Programs

We implement strategies that minimize exposures for self-insured clients whenever they arise.

Public Entity

We listen to the needs of your organization and partner to reduce unexpected expenses and exposures.

School Districts

Experienced handling for school boards and districts — student and staff incidents, bus and fleet losses, general liability and employment exposures.

Products Liability

We thoroughly investigate allegations related to products you manufacture, sell or distribute.

Employment Practices Liability

EPLI protects against wrongful termination, discrimination and harassment claims.

Carriers & Coverage

Trusted by leading carriers, handling claims in 29 states.

Approved Carriers

One Beacon Old Republic Insurance Company ACE AIG CNA Lloyds of London (ADP Program) Great Lakes Insurance Company Chubb Berkley Hudson Louisiana Sheriffs' Law Enforcement Program SIF Louisiana Auto Law Enforcement Program SIF Palomar Insurance Obsidian Specialty Insurance Company Munich Re / American Alternative Insurance Corp.

States We Serve

Alabama Arizona Arkansas Colorado Florida Georgia Illinois Indiana Iowa Kentucky Louisiana Maine Maryland Massachusetts Minnesota Mississippi Missouri New Hampshire New Jersey New Mexico New York North Carolina Ohio Oklahoma Oregon Pennsylvania South Carolina Texas Vermont
Questions & Answers

Frequently asked questions.

What is a third-party administrator (TPA)?

A third-party administrator handles insurance claims on behalf of carriers, self-insured organizations and risk pools. Paramount Claims Service investigates, evaluates, negotiates and settles claims under each client's service contract, and manages litigated matters to the best resolution from both an exposure and value standpoint.

What types of claims does Paramount Claims Service handle?

We handle commercial auto and trucking, general liability, law enforcement liability (including qualified immunity and Section 1983 actions), professional liability, property, products liability, employment practices liability, public entity, school district, self-insured program, USL&H and Jones Act claims.

Which states does Paramount Claims Service cover?

Paramount is based in Lafayette, Louisiana and handles claims in 29 states: Alabama, Arizona, Arkansas, Colorado, Florida, Georgia, Illinois, Indiana, Iowa, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Minnesota, Mississippi, Missouri, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Texas and Vermont.

Which insurance carriers is Paramount approved with?

Approved carriers include One Beacon, Old Republic Insurance Company, ACE, AIG, CNA, Lloyds of London (ADP Program), Great Lakes Insurance Company, Chubb, Berkley, Hudson, Palomar Insurance, Obsidian Specialty Insurance Company, Munich Re / American Alternative Insurance Corp., and the Louisiana Sheriffs' and Auto Law Enforcement Program SIFs.

How do I report a new claim?

Use the online Report a Claim form to submit a first notice of loss for an auto or casualty claim and upload photos, reports and other documents. You can also call (337) 504-5482 or email [email protected].

How long has Paramount Claims Service been in business?

Since 2000. The company was founded as Mount Claims Service, LLC and was acquired in July 2016 by Mark R. Tammariello, J.D., who kept its entire staff and rebranded it as Paramount Claims, d/b/a Mount Claims Service.